Deposit, Cancellation & Refund Policy
In order to provide the best service and experience possible NLRC requires advanced bookings. Not only does this give us time to prepare it ensures that you are able to secure your spot when it best suits you.
A $500 deposit (per person) is required upon booking to ensure your space. If any cancellation occurs prior to the start of your clinic, NLRC will refund 50% of your deposit. In the event you need to cancel your reservation, we must receive your cancellation notice in writing, and it will become effective only when received by NLRC.
Rescheduling made up to 14 days prior to the reservation will require a $25 fee (per person). If for any reason you are not present the day of your Clinic, NLRC reserves the right to apply the remaining balance of your reservation to your Visa or MasterCard taken at the time of your reservation. There will be no exceptions to this policy.
A receipt of the charges will then be mailed to you.
We reserve the right to cancel the Clinic for any reason. In such an event, any funds paid directly to us for this Clinic will be refunded. We are not responsible for flight, hotel or any other fees that occur as a result of cancellation.
Refunds will not be given:
- If you have previously rescheduled.
- If you are not allowed to participate due to improper riding gear (see mandatory gear requirements)
- If you are dismissed by an instructor.
- If you leave voluntarily.
We understand that your schedule may change at the last minute and/or emergencies may occur preventing you from attending, and we will be happy to make arrangements to reschedule your Clinic for a date that can better accommodate your situation.
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